Mac Users No Longer On Gwireless

Apple device users returned to campus only to find that their Gwireless accounts were no longer functional. The Division of Information Technology switched Mac users on campus to GW1X for the Fall 2011 semester in an attempt to speed up on-campus Internet access. While students try to adapt to the network’s installation instructions, IT explains the reason and benefits for the change.

According to Rachel Blevin, Marketing and Communications Manager for the Division of Information Technology, GW1X is a secure wireless network for iPhones, iPads, Android devices, and Mac machines.

“It improves the user experience by keeping users logged in forever after they sign in for the first time,” said Blevin.

The Division of Information Technology chose to switch from SSL VPN on GWirless to GW1X because of the “trend of students, faculty, and staff having more than one device on the network at a time” and “to ensure that the wireless network is supportable across a broad range of platforms,” said Blevin.

Students' reactions to the switch focus on the instructions and the wireless connection. Visiting the IT desk or reference desk in all the libraries on campus has become a frustrating routine for some. For others, the network seems slower than before.

"At first I thought it would be convenient to not have to sign in every time I wanted to use the internet," said junior Sarah Perillo, "but I've found that this new network is so slow to start up that it doesn't save any time. The only improvement is that you won't get kicked off after five hours like on gwireless."

The instructions for setup were easy to follow, Perillo added.

The IT and Library staff have been working diligently to help students install and adapt to the new wireless network.

“To connect, simply log on to GWireless from a GW1X-supported device and open your browser, and you will see a web page with configuration instructions specifically tailored to your device,” says Blevin.

For help and instructions, go to http://helpdesk.gwu.edu/faqs/gw1x.html or contact IT at 202-994-2138.